1. Introduction
Welcome to Compessly (“we,” “our,” or “us”). We operate the Compessly platform connecting developers, designers, and entrepreneurs with professional mentors for real-time consultation.
Your privacy is of paramount importance to us. This Privacy Policy details how we handle the information you provide when using our marketplace, dashboard, and video session APIs. By accessing Compessly, you consent to the collection and use of your data as defined in this policy.
2. Information We Collect
To provide our high-fidelity live video services, we collect several categories of information:
- Account Credentials: Full name, professional email address, github/linkedin SSO tokens, and billing details processed securely via Stripe.
- Profile Content: Mentors supply biography details, technical tags, professional titles, work experience history, and rates. Clients supply search history preference logs.
- Communication Logs: Text messages exchanged within the Compessly booking scheduler are retained to facilitate dispute resolution and platform safety.
3. Video Session Confidentiality
We maintain a strict “Zero Video Recording” standard.
All live 1:1 mentorship video and screen-share consults occur via encrypted peer-to-peer webRTC streams. Compessly does not record, intercept, or store any video, audio, or shared screen frames. What happens in your private session remains strictly confidential between you and your mentor.
4. How We Use Your Data
We use the data we collect solely for the following operational workflows:
Service Delivery
To schedule video calls, connect calendar invites, handle mentor wallet payouts, and maintain client booking ledger histories.
Security & Verification
To verify mentor employment logs, check qualifications, prevent credit card fraud, and protect against code scrapers.
5. Security & Encryption
Compessly deploys industry-standard cryptographic practices. All communication logs are encrypted in-transit (using TLS 1.3) and at-rest in our secure cloud databases. We utilize Stripe for all financial transactions, ensuring we never store raw credit card details on our servers.
7. Your GDPR & CCPA Rights
No matter where you live, we respect your rights to control your personal data. Under GDPR and CCPA rules, you may:
- Request access to a full export of all personal data we hold about you.
- Correct or update inaccurate account information from your settings panel.
- Request permanent deletion of your Compessly account and associated profile listings.
To trigger any of these rights, please write to our privacy officer at the contact details shown below.
8. Contact Privacy Desk
If you have questions, feedback, or complaints regarding this Privacy Policy or how your personal information is stored, feel free to contact us:
Compessly Security & Privacy Operations
Email: privacy@compessly.com
Address: 100 Pine Street, Floor 14, San Francisco, CA 94111, USA